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Critical Change Foundations
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Frequently Asked Questions

What is CHANGE Chicago?

Join us for 3-days of programming in the vibrant Windy City for CHANGE Chicago: Architects of Transformation, the largest ACMP 2025 Change event in North America, from May 18-21, 2025. With seven educational tracks covering everything from AI integration to foundational frameworks, this in-person event offers cutting-edge insights and professional networking opportunities. Experience the rich culture of Chicago between sessions—explore iconic architecture, visit Millennium Park’s Bean, and enjoy deep-dish pizza and Chicago dogs. As you connect with fellow change professionals, be inspired by a city known for its resilience and innovation, and gain the tools to advance your skills as an architect of transformation in your organization.

Who should attend?

CHANGE Chicago is an in-person event for anyone interested in change and transformation - change managers, HR professionals, project managers, data leaders, platform leaders, and others with a role in change projects - at all career levels.

Change Makers: Are you a change management professional looking to expand your understanding of the field? Are you interested in learning new skills you can incorporate into your CM toolbox? Join us!

Thought Leaders and Decision Makers: Leading Change affects your company’s bottom line, and you need to be on top of the latest CM trends and strategies. Are you looking to increase your profits by having a satisfied client base? Join us!

When & Where will the Event take place?

This in-person event will take place May 18-21, 2025 at the Hilton Chicago in Chicago, Illinois, United States. Pre- and Post-conference Workshops will be conveniently offered by Qualified Education partners on May 18 and May 21 for an additional fee. 

Hilton Chicago
Address: 720 South Michigan Avenue, Chicago, IL 60605
Phone: (877) 865-5320

Is there a hotel block with special rates for attendees?

ACMP has secured discounted rates at the Chicago Hilton at a variety of single/double occupancy rates and room types, plus applicable taxes. Make sure to book your hotel stay early as availability cannot be guaranteed. 

For more information, please visit Hotel & Travel

What is my membership type?

To check your membership type, log in to your ACMP member profile, click "Profile Home" located in the blue box in the top-right, in the top-center of the profile you will find the membership type located under your name and to the left of the chapter you are affiliated with (click the "Bio" tab if you do not immediately see it).

Do ACMP members receive a discount to attend?

Yes, members receive a discount based upon membership type. To view the registration rates, visit the Registration Page.

How do I join ACMP?

Click here to learn more about ACMP membership, receive your discount, and start taking advantage of all the benefits ACMP membership has to offer.

What is included with the CHANGE Chicago registration?

All ACMP-hosted education sessions and networking events on May 18-21, 2025 are included in the registration. 

Pre- and Post-conference Workshops will be conveniently offered by Qualified Education Providers on May 18 and May 21 for additional fees.

Can I earn CCMP™ PDU credits for attending?

Yes, education session attendance can be counted toward the ongoing maintenance of the CCMP designation. Please note, networking sessions do not count toward PDUs.

Please refer to the Candidate Handbook for complete details.

Will I be able to earn PMI PDU credits for attending?

Please follow the PMI rules for submitting relevant PDU’s for Category B: Continuing Education. Under Category B, PDU credits can be earned by attending relevant educational courses, conferences, seminars, or symposiums by training organizations not registered with PMI. 

This can include training offered by an employer, a professional association, or a non-R.E.P. training organization. Please visit PMI’s website for additional information and instructions on how to submit.

Do I need to register?

Yes, you need to register for the event to attend and network.

What are the registration rate timelines?

Early Rate Ends
Friday, February 21, 2025

Regular Rate:
Saturday, February 22 – Tuesday, April 22, 2025

Last Chance & Onsite Rate:
Wednesday, April 23 – Wednesday, May 21, 2025

What is your cancellation policy?

All cancellation and transfer requests must be received in writing to ACMP. Please send written notice of cancellation by email to conference@acmpglobal.org. Event fees are transferable to another participant from the same organization ONE TIME only, for Change Chicago.

The cancellation fee structure is as follows unless otherwise noted (i.e. non-refundable items):

November 19 – February 21: $100 cancellation fee; $50 transfer Fee
February 22 – April 30: $125 Cancellation Fee; $75 transfer fee
May 1 - 21: Non-refundable cancellation; $100 transfer fee

How can I pay?

We accept credit card, check, and wire transfer/ACH payments. Payment by credit card is strongly preferred, and you can pay with your credit card during the online registration process. 

To pay by check, select “Invoice Me” during the registration process. Checks should be payable to ACMP and mailed with a copy of the registration confirmation to:
ACMP
1809 E Broadway, Suite 173
Oviedo, FL 32765

For wire transfer or ACH instructions, please contact our ACMP Meetings team at conference@acmpglobal.org.

Do I receive a printed invoice?

You can print your invoice from your registration. If you need assistance, please contact our ACMP Meetings Team at conference@acmpglobal.org.

I did not receive a confirmation email or invoice after registering online. What can I do?

Please contact our ACMP Meetings Team at conference@acmpglobal.org.

How do I modify my registration?

To modify your registration, visit the Edit My Registration link in your confirmation email. For a new link, contact conference@acmpglobal.org.

How can I print a copy of the Code of Conduct?

The Code of Conduct is part of ACMP’s Standard for Change Management© which is downloadable from ACMP's website.

How can I provide feedback on ACMP events?

After the event, we will invite you to a post-event survey via email. We are very interested in your feedback and will use it to make future events even better.

Still have a question?

Drop our ACMP Meetings Team an email at: conference@acmpglobal.org. We will respond to you within two (2) business days.